We stop the $174,000 leak in your appliance repair business in 7 days
We stop the $174,000 leak in your appliance repair business in 7 days
Last year, we
generated 104,914 calls
for appliance repair
companies
21,546
$5,386,500
$378,802
Last year, we generated 104,914 calls for appliance repair companies
21,546
$5,386,500
$378,802
Most appliance repair owners
are losing six figures from
unanswered calls alone
Birmingham, AL
CLIENT REDACTED
4:50 PM · inbound
dryer
“...anybody there?”
→ VOICEMAIL. No message.
Cary, NC
CLIENT REDACTED
12:14 PM · inbound
“Hi, my isn't
cooling, how much do...”
→ 6 RINGS. Hung up.
Conroe, TX
CLIENT REDACTED
8:44 AM · inbound
washer leaking
“...is this ?”
→ NO ANSWER.
Tampa Bay, FL
CLIENT REDACTED
4:58 PM · inbound
“...need someone out
before ”
→ VOICEMAIL. No message.
North Texas
CLIENT REDACTED
12:55 PM · inbound
“...called yesterday too”
→ NO ANSWER.
For 15 years, we generated calls nobody picked up
● Insurance
● Parts
● Labor
● Ads
Founder and CEO, Appliance Repair Marketing
Here's everything your ARM
Assistant takes off your plate
on day one
back office. So you can get out of the weeds, have more free time with your family
and get your life back.
01
02
03
04
05
06
07
08
Our proven 5-step process for
recovering your lost revenue
Here's exactly how we get it back.
We find and vet a full-time CSR who fits your shop. You skip the job post, the resumes, the interviews and the six weeks you would spend training someone yourself.
01
She is trained on our phone script system and our appliance repair playbook before she ever takes a call for you. She shows up already knowing the industry.
02
We plug her into your phone, your CRM and your field service software. Nothing changes on your end, and the calls start routing to her immediately.
03
The first thirty days matter more than any other. She works inside your business, learns your pricing, your rules and the customers who ask for you by name, and picks up the things no script can teach.
04
Every call recorded and graded, on a dashboard and a scorecard you can see. You know exactly what she is producing without having to manage her.
05
Our proven 5-step process for
recovering your lost revenue
Here's exactly how we get it back.
01
We find and vet a full-time CSR who fits your shop. You skip the job post, the resumes, the interviews and the six weeks you would spend training someone yourself.
02
She is trained on our phone script system and our appliance repair playbook before she ever takes a call for you. She shows up already knowing the industry.
03
We plug her into your phone, your CRM and your field service software. Nothing changes on your end, and the calls start routing to her immediately.
04
The first thirty days matter more than any other. She works inside your business, learns your pricing, your rules and the customers who ask for you by name, and picks up the things no script can teach.
05
Every call recorded and graded, on a dashboard and a scorecard you can see. You know exactly what she is producing without having to manage her.
Appliance repair
owners who already
know how much the
phone matters
best job answering the phone and booking the appointment.
“
Charity
Boise, ID
“
Andrew P.
Rochester, NY
“
Jordan
Salt Lake City, UT
Frequently Asked
Questions
What exactly is ARM Assistant?
You get a dedicated, full-time CSR who knows your business, knows your industry and knows your customers. She answers your phone, books the appointments, handles customer support, manages your Google Business Profile and handles all your other admin headaches. Basically, she runs the back office so your business can run without you.
Is this an answering service or a call center?
Neither. Your ARM Assistant works for you and nobody else. She’s plugged into your business, your phone, your software, your CRM. She knows your pricing, your service area and how you like to run your business day to day. She’s your Assistant.
How fast can she actually start?
We’ll have your ARM Assistant hired, onboarded and handling calls within 7-10 days. You’ll notice an impact almost immediately.
How much of my time does this take?
It’s like with any new hire. You are going to get out of it what you put into it. There are certain things in your business you are very particular about, and you want her to handle things a certain way. That can only come from you. However, the more you invest in her, especially in the first 30 days, it will pay off for YEARS down the road. Honestly, the investment is tiny compared to the rewards.
What if she doesn't work out?
If she doesn’t work out, for any reason, we will replace her. At no cost. And you don’t have to worry about losing all your progress, because everything she’s worked on is documented in your Company Playbook so your new assistant can hit the ground running.
Do I have to put her on payroll?
No. She isn’t your employee, so there’s no payroll, no workers comp, no benefits or unemployment taxes. You also skip the job post, resumes, interviews and hiring headaches. One flat monthly fee, and we handle all the admin and paperwork.
I already have a CSR. Would this still work for me?
If you are asking this question, I’m assuming you are still missing more calls than you would like and your back office is not fully dialed in. So yes, your ARM Assistant can work alongside your existing team or handle a specific role. Maybe you need a second CSR, or maybe you need a dedicated admin assistant. Either way, we can help. Let’s hop on a call to discuss exactly what you need and see if it makes sense to work together.
What if I'm a one truck operator?
If you are a one truck operator, this is the perfect solution for you, because it will free you up to focus on the one thing that actually makes you money. Repairing appliances. And you can let your ARM Assistant handle everything else. More money, less headaches, more free time with the family. Win, win, win.
Do I have to change my phone system or software?
No. Whatever software you’re already using is what your ARM Assistant will learn and adapt to.
What does it cost?
If you hired someone locally, once you add up payroll taxes, workers comp, benefits, and all the other expenses that go with it, you’re looking at around $6,000+/mo. With ARM Assistant, you’re getting a hungry, college educated, tech savvy professional for less than half that.
How do I get started?
Hit the button on this page, fill out a quick form, and then we’ll hop on a call to see if it makes sense to work together. Either way, you’ll walk away with a FREE REPORT that maps out the exact profit leaks in your business and how we can help you plug them in as little as 7 days.
Frequently Asked Questions
What exactly is ARM Assistant?
You get a dedicated, full-time CSR who knows your business, knows your industry and knows your customers. She answers your phone, books the appointments, handles customer support, manages your Google Business Profile and handles all your other admin headaches. Basically, she runs the back office so your business can run without you.
Is this an answering service or a call center?
Neither. Your ARM Assistant works for you and nobody else. She’s plugged into your business, your phone, your software, your CRM. She knows your pricing, your service area and how you like to run your business day to day. She’s your Assistant.
How fast can she actually start?
We’ll have your ARM Assistant hired, onboarded and handling calls within 7-10 days. You’ll notice an impact almost immediately.
How much of my time does this take?
It’s like with any new hire. You are going to get out of it what you put into it. There are certain things in your business you are very particular about, and you want her to handle things a certain way. That can only come from you. However, the more you invest in her, especially in the first 30 days, it will pay off for YEARS down the road. Honestly, the investment is tiny compared to the rewards.
What if she doesn't work out?
If she doesn’t work out, for any reason, we will replace her. At no cost. And you don’t have to worry about losing all your progress, because everything she’s worked on is documented in your Company Playbook so your new assistant can hit the ground running.
Do I have to put her on payroll?
No. She isn’t your employee, so there’s no payroll, no workers comp, no benefits or unemployment taxes. You also skip the job post, resumes, interviews and hiring headaches. One flat monthly fee, and we handle all the admin and paperwork.
I already have a CSR. Would this still work for me?
If you are asking this question, I’m assuming you are still missing more calls than you would like and your back office is not fully dialed in. So yes, your ARM Assistant can work alongside your existing team or handle a specific role. Maybe you need a second CSR, or maybe you need a dedicated admin assistant. Either way, we can help. Let’s hop on a call to discuss exactly what you need and see if it makes sense to work together.
What if I'm a one truck operator?
If you are a one truck operator, this is the perfect solution for you, because it will free you up to focus on the one thing that actually makes you money. Repairing appliances. And you can let your ARM Assistant handle everything else. More money, less headaches, more free time with the family. Win, win, win.
Do I have to change my phone system or software?
No. Whatever software you’re already using is what your ARM Assistant will learn and adapt to.
What does it cost?
If you hired someone locally, once you add up payroll taxes, workers comp, benefits, and all the other expenses that go with it, you’re looking at around $6,000+/mo. With ARM Assistant, you’re getting a hungry, college educated, tech savvy professional for less than half that.
How do I get started?
Hit the button on this page, fill out a quick form, and then we’ll hop on a call to see if it makes sense to work together. Either way, you’ll walk away with a FREE REPORT that maps out the exact profit leaks in your business and how we can help you plug them in as little as 7 days.
$174,000. This is the easiest money you'll make this year.
is plug the leaks and go get it.